What We Collect and Why We Collect It
When you create an account on gx999, we collect the information you provide directly — your name, email address, contact number and date of birth. When you deposit or withdraw using bKash, Nagad or Rocket, we record transaction references and wallet identifiers to verify your payment
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and match it to your account. We do not store your full mobile banking PIN or password; those remain entirely within your own wallet app. We also collect device data — your browser type, IP address and session timestamps — to protect your account from unauthorised
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access and to keep the lobby running correctly on your handset. Cookies help us remember your session so you are not asked to log in repeatedly during the same visit. We retain account data for as long as your account remains active and for a reasonable
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period after closure, in line with standard record-keeping practice. Your payment data tied to bKash, Nagad and Rocket transactions is kept only as long as needed for transaction verification and dispute resolution. We do not sell, rent or trade your personal information to external marketing parties.
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Use of this platform is subject to local law and eligibility in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.